Returns & Exchanges

At OXYENERGY, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unworn condition with tags attached.

1

Initiate Your Request

Log in to your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.

2

Pack Your Items

Securely place the unworn apparel in its original packaging, ensuring all OXYENERGY designer tags and labels are still securely attached.

3

Ship It Back

Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing